Q1: Sarah asks you if she can see her baby again. You kindly arranged a video call an hour ago as Baby Theo is still in another hospital.

What would you do?
You decide to have a discussion with Sarah with the curtains closed around the bed. You explain to her that you have already organised a video call today and that she needs to rest and stop worrying. Her baby is being looked after and the nurses need to be allowed to do their jobs without being interrupted all the time. You will ask the nurse on shift tomorrow to organise a video call.

Q2: Sarah is still on the ward away from her new-born baby. As you walk past you can see that the curtains are around the bed space are closed and you can hear crying. No other staff are around.

What would you do?
Ask Sarah if you can come into the bed space and offer to support her. Listen to her concerns and put a plan of action in place for how her concerns can be better managed.

Q3: Sarah calls you over and informs you that she is going to self discharge and go to see her baby at the local hospital.

What would you do?
Explain to Sarah that it would not be in her best interests to leave the hospital at the moment due to her current medication, post operative condition and health. Agree to have a chat with her and the ward manager about how you can facilitate more contact with Baby Theo to ensure they are bonding as much as possible.