Q1 – I would choose option 1 because…….although Eve’s daughter visits it is not enough to cover Eve’s needs. A Physiotherapist could help Eve regain her physical strength after having fall and an OT can assess her ability to function in her house. It is of concern that Eve lives in a two-storey house and the bathroom is upstairs.

Q2- I would choose option 1, Eve has an insight into her condition and can answer questions regarding her needs. Although her children have no power of attorney, they can be involved if they are her next of keen

Q3- I would choose option 2, although the black mats are a solution, Eve should be supported to live in her household rather than be prevented to access parts of her house. Her kitchen could be adapted to become more user-friendly or a second toilet could be built on the ground floor for her to make it accessible when she needs to use it.

Q4 I only managed to pick up words such as claims (sounded like an advert), Amazing department, coming in on Friday between 1-3, security call. What I heard was not enough to understand what the messages were about and if they were of relevance to me or whether they might have been cold/sales calls.
I can imagine these messages would only cause confusion to Eve and maybe worry.