Q1: Make a phone call to the other hospital to see if this is possible, as you know this is a difficult situation and must be hard for Sarah. I think it’s a tricky one because it is clearly such a distressing time for Sarah and I would want her to feel more at ease that Theo was ok. I think if it wasn’t possible to arrange another call I would ensure that I found out an update so that I could let Sarah know.
Q2: I would ask Sarah if you can come into the bed space and offer to support her. Listen to her concerns and put a plan of action in place for how her concerns can be better managed.
Q3: Explain to Sarah that it would not be in her best interests to leave the hospital at the moment due to her current medication, post-operative condition, and health. Agree to have a chat with her and the ward manager about how you can facilitate more contact with Baby Theo to ensure they are bonding as much as possible.
