› Forums › Collaborative Discussions for Virtual Simulated Placement 2 – Emergency Department Experience (Adult Nursing (pre-registration) Blended Learning BSc) – Sep 2021 Cohort › Neema Khan – Collaborative Discussion Questions
Tagged: Phone call to Neemas mother
- This topic has 11 replies, 11 voices, and was last updated 3 years, 10 months ago by
Sarita Pun.
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June 30, 2022 at 3:02 pm #7071
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KeymasterUpload your audio file of the recording of you practicing speaking with Neema Khan’s mother about her admission to the emergency department.
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October 23, 2022 at 4:29 pm #8892Sarah Wiley
ParticipantAudio recording of telephone call to Neema’s mother
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You must be logged in to view attached files.October 24, 2022 at 2:54 pm #8899Stuart Breese
ParticipantBefore calling Neema’s mother I would clarify the amount of information that Neema is happy for us to share, and whether Neema is happy for her mother to come to the hospital, as this is likely to be one of the mother’s first questions. From the info in the task Neema appears to meet Gillick competency/Fraser capacity so she has the right to dictate what personal information about her is shared, and we do not know the relationship between Neema and her mother, so it’s important to check this with Neema. In terms of tone I would try to be empathetic and supportive, but try to be factual and not create any panic or false hope. It would also be important to sound confident and assured to help Neema’s mother feel that her daughter is in good hands. I would try not to focus on the neck pain as immediately that may cause a panic about associations with paralysis, and would mention the neck-brace so that if Neema does permit her mother to visit, it won’t come us too big a shock when she first sees Neema.
Hopefully the audio and transcript is attached
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You must be logged in to view attached files.October 25, 2022 at 6:49 am #8984Sarah Wiley
ParticipantGreat point about the neck brace Stuart.
October 25, 2022 at 12:39 pm #8993Ella Booth
ParticipantAudio of telephone call to Neema’s mother.
This is a brief audio clip of how I would start the phone call with the patient’s mother with regards to her daughter.
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You must be logged in to view attached files.October 25, 2022 at 1:06 pm #8995Nataliya Hay
ParticipantA telephone call recording to Neema’s mother.
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This reply was modified 3 years, 11 months ago by
Nataliya Hay.
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You must be logged in to view attached files.October 25, 2022 at 7:08 pm #9009Christos Zogas
ParticipantTelephone Call
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You must be logged in to view attached files.October 26, 2022 at 3:27 pm #9017Sindhu Lalu
ParticipantAudio of telephone call to Neema’s mother.
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You must be logged in to view attached files.October 26, 2022 at 6:49 pm #9021Sabrina Iqbal
ParticipantA phone call recording to neema khans mother
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You must be logged in to view attached files.October 28, 2022 at 6:50 pm #9047Asfa Ali
ParticipantA phone call recording to Neema khan mother
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You must be logged in to view attached files.October 28, 2022 at 11:06 pm #9050Jemma O’Donnell
ParticipantPhone call to Neemas mother
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You must be logged in to view attached files.October 30, 2022 at 12:29 pm #9055Sarita Pun
ParticipantPhone call to Neemas mother.
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This reply was modified 3 years, 11 months ago by
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